Get started with the product replacement application
Emergent is committed to helping patients follow the dosing schedule and refrigeration instructions for VIVOTIF.
In addition to the instruction they receive from you, we offer a patient brochure, text reminder program, and refrigerator/mirror decal to help them stay on track. You can download these patient resources here or call Customer Service at 800-533-5899 to order.
But what if…
If you become aware that your patient has not completed their course of therapy according to the instructions please call Medical Information at 888-483-9053 or e-mail them at email@example.com.
If you determine that you need a product replacement, Emergent will supply replacement doses of VIVOTIF provided the Terms and Conditions of the Product Replacement Program are met and for one of the following reasons:
You may submit a request for a replacement product here.
Feel free to contact Customer Care at (800) 533-5899 if you need help at any time.
You can also download a form to fax a replacement request.
This website was previously PaxVax Connect and has been updated due to the acquisition. The website has a new name, look, and feel, but this is still the website for you to use to place vaccine orders. Please bookmark this site on your browser for easy access to order vaccines and helpful resources for you and your patients.
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