This is where you can find terms, policies, or answers to common questions. This collection has been prepared for informational purposes only and will continue to grow.
You may choose from the documents listed below or search for titles or keywords.
Some but not all of our services require registration. This allows us to send you information, provide services to you or contact you about Emergent Travel Health products and services. We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available may change or no longer be available to you. For instance, if you decline to register or to provide all information requested by us, it may not be possible for you to gain access to certain parts of our site or for you to receive all materials, information or services. Any difference in the service or product requested are related to the value provided.
Categories of Information We Collect
Consolidation of Information We Collect
Many persons register for more than one Emergent Travel Health program or service. We may combine your personal information as with information collected from other sources and store it together. This helps us keep track of all of your preferences in one organized place, and helps us provide information to you based on a more informed review of your requests.
Emergent Travel Health takes reasonable steps to ensure that personal information we collect is reliable for its intended use, accurate, complete and current.
Collection of Computer Information
When you visit our websites, we and third parties on our websites collect internet or other electronic network activity information about you using techniques such as cookies, pixel tags, internet (or action) tags, Graphics Interchange Format (GIFs), and other similar technologies. This type of information allows us to evaluate interest in our websites and perform other market research activities, such as surveying browsing habits on our websites. It also allows us to monitor traffic to our websites.
Consent to Provide Your Information to Emergent Travel Health
We may request your consent to collect your personal information when you seek to register for an Emergent Travel Health program or service. In making a request for program or service, we also explain what you are registering to receive and how we plan to use your information. We also offer you the option of discontinuing your consent (“opting out” or “unsubscribing”) if you later decide that you no longer want to participate in that program or receive that service. If we wish to use this information for purposes incompatible from those for which it was initially collected, we will offer a way to opt out of this other use.
Sharing Your Information With Third-Parties
Sharing Your Information Within the Emergent Travel Health Group of Companies The information that you provide to Emergent Travel Health may sometimes be shared among Emergent Travel Health affiliates. This may mean that your personal information may be transferred outside of the US to Emergent Travel Health affiliates in other countries
Security of Your Information
We use appropriate safeguards to protect your personal information from loss, misuse or alteration. Of course, we cannot guarantee the absolute security of your personal information. We encourage you to be mindful that internet transmissions are not always secure or error-free and to guard your own computer and password against unauthorized access by others.
Links to Other Sites
Transfer of Your Information
When Emergent Travel Health transfers personal information to countries other than the country where the information was provided, we do so in compliance with applicable privacy laws and regulations. We attempt to protect personal information entrusted to us no matter what country it is stored in or transferred to and to have appropriate procedures in place to help ensure the security of your personal information.
Protection of Children
Emergent Travel Health will not knowingly collect, use or disclose personal information from a minor under the age of 13, without obtaining prior consent from a parent or guardian. Emergent Travel Health abides by the Children’s Online Privacy Protection Act (COPPA) in the United States, and respects similar laws and regulations of other countries that protect the privacy of children. Should a child whom we know to be under 13 provide personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental or guardian consent before receiving information about him or her.
Your Rights and Choices
We encourage you to regularly update the personal information that you provide to us, such as a new mailing or email address, so that we may most efficiently and accurately provide information or services to you. In addition, depending on where you live, you may be able to request access, correction, deletion, transfer, or objection to further processing of your personal information. Once we receive your request, it will be subject to verification of the identity of the requesting individual so that we may protect your personal information from unauthorized access or alteration by third parties. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to exercise rights on your behalf. To submit a request with respect to your personal information, please contact our Chief Compliance Officer at the address or email address provided below or click here. California residents can also submit requests by calling 855-894-4986.
“Do Not Track” Signals
Some internet browsers include the ability to transmit “Do Not Track” signals. We do not honor such “Do Not Track” signals.
Third Party Collection
Third parties are allowed to collect personal information about your online activities over time and across different sites when you use our services.